Terms of Service

Your use of handsofslc.org constitutes your acceptance of these Terms and our Privacy Policy. We may update these Terms from time to time, and continued use of the site after changes are posted means you accept the updated Terms.

The content on this website is provided for educational and informational purposes only. It is not medical advice and does not create a doctor-patient relationship. Reading this website, submitting a form, or contacting us through the website does not enroll you in care or guarantee treatment.

For medical concerns, always consult a qualified healthcare provider. If you are experiencing a medical emergency, call 911 immediately.

Submitting our online eligibility form is a request for consideration, not enrollment. Our staff will review your submission and follow up to confirm eligibility and next steps.

To receive care at HANDS, patients must:

• Be between the ages of 19 and 64
• Reside in St. Lucie County, Florida
• Meet our income guidelines
• Be uninsured or underinsured

Eligibility is determined by HANDS staff based on the information you provide and may require additional documentation.

To use this website, you must be at least 13 years of age.

When using handsofslc.org, you agree not to:

• Attempt to gain unauthorized access to any part of the site, our systems, or the accounts of others
• Transmit viruses, malware, or other harmful code
• Scrape, harvest, or otherwise collect personal information from the site
• Disrupt or interfere with the operation of the site
• Use the site to harass, threaten, or impersonate others
• Use the site for any unlawful purpose

We reserve the right to block access from anyone who violates these terms.

Donations made through handsofslc.org are voluntary and non-refundable. Donations are processed through our donor management platform, Bloomerang, which handles payment processing securely. HANDS does not store credit card information on our servers.

As a 501(c)(3) nonprofit, donations to HANDS are tax-deductible to the extent allowed by law. You will receive an automated receipt at the time of your donation, and an annual tax summary will be mailed to you for your records.

If you set up a recurring donation, you may cancel or modify it at any time by contacting us at info@handsofslc.org or 772-462-5646.

Submitting a volunteer interest form does not create a volunteer agreement or commitment from HANDS. Our team will review your submission and follow up to discuss opportunities, requirements, and next steps.

All content on handsofslc.org — including text, images, graphics, logos, and design — is the property of HANDS Clinic of St. Lucie County or its licensors and is protected by copyright and trademark law.

You may not reproduce, distribute, modify, or use our content for commercial purposes without our written permission. Limited personal, non-commercial use of the site is permitted.

HANDS may refer patients to outside partners, specialists, or community organizations for services we do not provide directly. These referred providers are independent third parties.

HANDS is not liable for the care, conduct, billing, outcomes, or any acts or omissions of referred providers. Your relationship with a referred provider is separate from your relationship with HANDS. Before engaging a referred provider, you are responsible for verifying their credentials, costs, insurance acceptance, and any other terms.

Our website may include links to third-party websites, including affiliated organizations such as the Volunteers in Medicine network. These links are provided for convenience only and do not constitute an endorsement. HANDS is not responsible for the content, privacy practices, or services of any third-party site.

We use Google Analytics, Google Tag Manager, the Meta (Facebook) Pixel, and the Lead Connector script to understand how visitors use our site, measure form conversions, and improve our outreach. These tools collect aggregate and behavioral data such as pages visited, browser type, general location, and form interactions.

You can opt out through your browser settings, browser-level privacy tools, or by using each provider's opt-out resource. For full detail on what we collect and the third parties involved, please see our Privacy Policy.

To the fullest extent permitted by law, HANDS, its staff, volunteers, board members, and affiliates are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of — or inability to use — this website, including any errors, omissions, interruptions, or unauthorized access. Your sole remedy for dissatisfaction with the site is to stop using it.

You agree to indemnify and hold harmless HANDS, its staff, volunteers, board members, and affiliates from any claims, damages, or expenses arising out of your use of the site or your violation of these Terms.

We may update these Terms at any time. The “Effective Date” at the top of this page reflects the most recent revision. Significant changes will be communicated through the site. Continued use of the site after updates are posted means you accept the revised Terms.

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or your use of the site will be resolved in the state or federal courts located in St. Lucie County, Florida.

If you have questions about these Terms, please contact us:

HANDS Clinic of St. Lucie County
3855 S. US 1, Suite B
Fort Pierce, FL 34982
Phone: 772-462-5646
Email: info@handsofslc.org